FAQ

POM DROPS is a men's hair styling clay in a patent-pending, pre-measured pellet format. Instead of digging into a tub and guessing how much you need, you get the perfect dose every time. Drop. Warm. Style. Win.

Take one pellet, warm it between your palms until it's smooth and workable, then style through dry or slightly damp hair. That's it — no guesswork, no waste, no product buildup from over-applying.

Each jar contains approximately 100 pellets — about a 90-day supply for most guys styling daily.

A strong, flexible hold with a natural matte finish. No shine, no crunch, no helmet head. It's restyleable throughout the day.

POM DROPS works on most hair types and lengths — short to medium styles, straight, wavy, or curly. If you have very long or very fine hair, start with half a pellet and adjust from there.

One pellet is the sweet spot for most styles. Thicker hair or higher-hold styles? Use two. Shorter or finer hair? Half a pellet does the trick.

POM DROPS is handmade in small batches in Florida with natural ingredients. You'll find the full ingredient list on the product ingredients page and on every jar label.

POM DROPS has a shelf life of one year once opened — which is why you'll never find our products on mass retail shelves. Since we don't use preservatives or chemicals, our products aren't meant to last beyond a reasonable shelf life.

Nope! If exposed to extreme heat in transit, pellets may feel slightly softer. Simply place the jar in a cool area (or the fridge for 10–15 minutes) to firm them back up.

POM DROPS is clay-based, so it won't rinse off with water alone. Wipe excess off with a dry towel first, then wash with warm water and soap. Better yet — rub the leftover product right into your hands! It's packed with natural, moisturizing ingredients, so it doubles as a little hand treatment. Nothing goes to waste.

It rinses out easily with regular shampoo — no residue, no multiple washes needed.

Standard ground shipping is always free — no minimums. Orders are processed within 1–3 business days, then ship from Largo, Florida via UPS, USPS, or FedEx. Ground shipping typically arrives within 5–7 business days after pickup. Need it faster? Expedited 2-day shipping via UPS is available at checkout for an additional charge.

Currently we ship within the United States only.

Yes — you'll receive a shipping confirmation email with a tracking link the moment your order is on its way.

Try POM DROPS for 30 days. If it doesn't become the best product in your grooming rotation, email customerservice@pomdrops.com with your order number and return the jar — even if it's been used — for a full refund to your original payment method. Customers are responsible for return shipping. The guarantee applies to purchases made directly at pomdrops.com, one per customer.

Please see our full Return Policy for details. Note that customers are responsible for return shipping costs back to us.

Reach out to us at customerservice@pomdrops.com with your order number and a photo, and we'll make it right.

Yes! We love working with barbers and stylists. Contact us at salonorders@pomdrops.com for wholesale pricing and details.

POM DROPS is sold exclusively through pomdrops.com and our official Amazon storefront. We do not authorize any other resellers — products purchased elsewhere may be expired, tampered with, or counterfeit, and are not covered by our support or guarantees.