Shipping policy
How long does Delivery take?
The time period for deliveries is composed of two periods:
Processing time:
Within 1-3 business days after the order is checked, approved and packed. Then your package will be prepared for transport.
Delivery time:
Once the package has been picked up by our shipping company it will take after:
- 5-7 business days with Ground Shipping*
- 2 business days with Expedited Shipping*
Package will be delivered by the postal service companies USPS, or UPS.
* Delays may occur during busy periods, such as Christmas or Black Friday.
Shipping Area
At this time, POM DROPS® ships only within the United States.
We do not currently ship internationally, including to Canada, Europe, or other regions. We hope to expand our shipping options in the future.
POM DROPS is exclusively available through official website at pomdrops.com, Amazon.com or US Salon Partners. We ship within the United States only and have no authorized third-party website resellers. If you encounter our product or brand assets on any other platform, please contact us at customerservice@pomdrops.com.
Where is my Package?
After the package is shipped, you will receive an email with tracking details, please refer to your email for tracking options or sign into your customer account at pomdrops.com